Answers for the deal, while the buyer waits.
Reps need the current price, the right security answer and the latest positioning while a buyer is waiting. Neutron answers from your playbooks, pricing documents and product docs, cites the source, and keeps deal-desk material with the people who should see it.
Sample answer · a fictional company
Can we offer a multi-year discount on the Growth plan?
Yes, for up to two years paid upfront. Anything beyond the standard discount needs deal-desk approval.
Answered from
- Pricing and discount policy
- Deal desk FAQ
The questions reps ask every day.
Questions Neutron can answer once the right sources are connected, and where each answer comes from.
What is the current list price for the Enterprise plan in India?
From your price list, uploaded or synced from Drive.
How do we answer the data-residency question in a security review?
From your security questionnaire library.
How do we position against our main competitor on reporting?
From your battlecards.
Which discounts can I offer without deal-desk approval?
From your discount policy, shared with the sales team only.
Is single sign-on included in the Business plan?
From your plan comparison page or packaging document.
Which accounts in the pipeline sheet are marked at risk this quarter?
From rows in your pipeline sheet, with a chart when it helps.
Do we have a case study for a logistics company?
From your library of customer stories.
When is bulk import planned to ship?
From roadmap documents and the Jira or Linear issues reps can see.
Where sales answers come from.
Upload price lists, battlecards, security questionnaires and contract playbooks. Crawl your public website and docs so reps tell buyers the same thing your site says.
In preview, Google Drive and Google Sheets bring in decks, pricing and pipeline trackers, Slack brings in deal channels, and Jira or Linear bring in roadmap issues. Neutron can read rows from a synced sheet and draw a chart or a simple forecast in the answer.
- Playbooks, battlecards and questionnaires as files
- Your public site and docs, crawled on a schedule
- Drive, Sheets, Slack, Jira and Linear, in preview
One agent for reps, one for buyers.
Reps ask an internal sales agent in the askneutron app. For buyers, a separate agent in a widget on your pricing or product pages answers from public material only, in your colors.
Sales engineers who work in Codex or Claude can search the same knowledge through MCP with their own access, and product teams can build search into their own tools with the hosted API.
- Internal agent for reps in the askneutron app
- Buyer-facing widget limited to public sources
- Charts from pipeline rows in a synced sheet
Discount rules stay with the deal desk.
Each source has its own access. Margin guidance, discount approvals and contract templates can stay with sales leadership, and the buyer-facing widget never sees internal material. Drive sharing and Slack channel membership carry over from the tools they sync from.
Any change an agent prepares waits for a person’s yes, so nothing is sent or changed on a rep’s behalf without them.
- Buyer and rep agents use different sources
- Drive sharing and channel membership carry over
- Every answer cites the document it used
Sales questions.
All questionsSources sales teams connect.
- Google Drive Preview. Sync Drive files with their sharing rules, so answers follow who can open each file. Preview
- Google Sheets Preview. Answer from synced spreadsheet values, with Drive sharing deciding who sees each sheet. Preview
- File upload Upload policies, guides, and other documents so Neutron can answer from them with citations. Available
- Website crawl Crawl your help center, docs site, or intranet pages and keep them current on a schedule. Available
- Slack Preview. Sync Slack channels as knowledge, with channel membership deciding who sees what. Preview
One knowledge base, an agent for each team.
- Support Answer customers and support staff from your help center, playbooks and engineering threads.
- IT Answer how-to, access and security questions from your runbooks before they become tickets.
- Engineering Find design decisions, runbooks and release blockers from Codex, Claude or the askneutron app.
- People Answer leave, benefits and onboarding questions from your handbook, with sensitive files kept private.
- Finance and operations Answer policy and process questions, and chart the numbers from your trackers and exports.